FAQs

How do I obtain the image?

Once purchased, your image or images are simply downloaded to your desktop from your socialstock account.

Can I commission a photographer?

Yes. socialstock has a network of photographers all over the UK which enables us to find you a local and reliable photographer. We can cover an local event or organise a full days photoshoot.

If I can't find the right image in the library, is there an alternative?

Yes. Email or phone the picture desk and we can search our network of photographer's and our own archives for suitable images. If we still can't find the right image for you, we can commission a photographer to shoot it, at a reasonble cost.

What is a 'single use' image ?

A 'single use' image allows you to use the image once for a particular job, once the job is complete that image cannot be used again unless paid for. We are a aware that Local Authorities can do very large print runs, therefore we do not restrict the print run usage.

What restrictions are there on using a socialstock image?

Images cannot be used to endorse a trademark, product or business. Images cannot be used for illegal, malicious, pornographic or defamatory purposes. Images cannot be used in advertising unless consultation with socialstock has taken place regarding additional fees.

What can I use socialstock images for?

Images can be used for printed promtional material, editorial, newsletters, book covers, direct mail, trade show marketing. a full list is available in our 'terms and conditions'. Images can be used on websites but there is a seperate charge, stated on our pricing page.

Can I use images for Advertising?

Yes, but only if the image is model released and an additional license is granted by socialstock. This is ONLY granted by contacting the picture desk first where a new license is released with appropriate additional charges.

What if I am unsure about the usage?

Phone the picture desk and we can help discuss the usage intended or send an email and we will phone you back.

How can I pay?

There are two ways to pay for a socialstock image.

• 'Pay as you go' units account (open to all) buy units online and top up the account as and when needed using Paypal
• We can invoice you but payment is due on receipt of invoice from socialstock

All prices are listed on the 'pricing page'.